SAN DIEGO, CA (PRWEB) January 13, 2011 Quality Controlled Manufacturing Inc.(QCMI) was awarded the prestigious United Technologies Corporation (UTC) Supplier Gold award. QCMI is the only complex machining company in the continental United States to achieve UTC Supplier Gold over two consecutive years. Using stringent criteria, the program acknowledges a supplier for their exceptional performance over at least 12 consecutive months.
The UTC Supplier Gold process is a method for aligning and linking the entire value stream around customer-focused metrics. One of the key benefits of the process is the facilitation and acceleration of performance improvements. The rigorous criteria address the applicant’s quality, delivery, lean practices and customer satisfaction. Participation is voluntary and nominations for the Supplier Gold assessment process must come from UTC divisions or the corporate office.
The Hamilton Sundstrand Supply Chain Management team re-nominated the San Diego California-based manufacturer for the Supplier Gold re-certification process. Upon UTC’s acceptance of the nomination, QCMI documented performance levels over a 12-month time period. Performance excellence was determined through supplier excellence criteria (quality and delivery), market feedback analysis, lean assessment and an on-site validation visit by the Supplier Gold Team.
The standalone initiative required QCMI to actively utilize quality and lean tools. The following assessments were included: certified quality clinic system; relentless root cause analysis and corrective action (RRCA); process certification; standardized work processes; set up reduction; value stream mapping; continuous improvement; 5S (sort, set-in-order, shine, standardize, sustain) methodologies; and total production maintenance.
In the category of supplier excellence/quality, QCMI reported zero escapes (or customer returns) over 12 months. And, for superior excellence/customer defined delivery, QCMI reported Best in Class at 99.4% (2009 and 2010). Out of a possible 500 score for UTC manufacturing operations’ lean assessment category, QCMI scored 440, with 350 the qualifying target. In addition, QCMI achieved a six out of seven in the “ease of doing business” market feedback analysis category.
With this re-certification QCMI remains in the ranks of a prestigious group of industry suppliers including, but not limited to, Mitsubishi, Samsung, Kawasaki and Honeywell. Supplier Gold status suppliers work with UTC subsidiaries such as Hamilton Sundstrand, Pratt & Whitney, Sikorsky, Carrier, Otis and UTC Power, UTC Fire & Security and others.
“Achieving UTC Supplier Gold status two consecutive years would not have been possible without the dedication and commitment of our entire company, along with the continued support we receive from Hamilton Sundstrand,” said Bob Grande, president and CEO of QCMI. “Our entire organization is extremely proud of our Supplier Gold re-certification. We understand this elite status must be earned each year. The Supplier Gold status and everything it represents, including quality, delivery, lean manufacturing and continuous improvement is not a destination but a never ending journey.”
About Quality Controlled Manufacturing Inc. (QCMI)
Emerging as one of the nation’s leaders in complex machined components and assemblies, QCMI was founded by Bob Grande in 1978. The San Diego County manufacturing firm has two facilities totaling over 92,000 sq. ft. and employs 68. QCMI is ISO9001/AS9100 registered and Nadcap accredited. Award-winning QCMI specializes in the precision machining of all metals including exotic alloys. QCMI produces components with complex shapes, contours, exacting tolerances and stringent quality requirements. Services include: CNC turning, milling, and grinding; conventional machining; welding; EDM; fabrication; inspection and non-destructive testing (NDT).